Portfolio & Experience
Work & Experience
From building production AI platforms as a solo operator to leading an eight-product portfolio spanning property data, consumer growth, M&A integrations, digital advertising, valuation platforms and construction intelligence.
9+
Years in SaaS
8
Enterprise Products
50+
AI Features
21
Person Team Led
2
Platforms Built Solo
Career Timeline
Independent AI Product Builder
Self-Employed
Built and shipped two production multi-tenant SaaS platforms (OpenChair and OpenTradie) end-to-end as a solo operator, replacing the output of eight specialised roles.
- AI Features
Shipped 50+ AI features including AI voice receptionist, vision-based recommendations, AI growth coach, smart scheduling and business intelligence narratives
- Architecture
Designed multi-model orchestration across six LLMs via OpenRouter with prompt caching (90% cost reduction) and Langfuse eval frameworks
- Full-Stack Delivery
89 tRPC routers, 12+ third-party integrations, web and native mobile across 130+ screens to App Store and Play Store
- Infrastructure
221+ database migrations, 68+ row-level security policies, CI-gated deployment pipelines and production observability
Related case studies
Director of Product / Head of Product
Cotality (formerly CoreLogic)
Leading provider of property data analytics, Australia
Owned vision, strategy and P&L for the Consumer & Real Estate portfolio. Led a 21-person cross-functional organisation, consolidated four business units into a unified product function, and integrated two acquisitions (Rita, Plezzel) into the platform.
- GenAI Integration
Spearheaded delivery of the company's first commercial GenAI integration (Claude Sonnet), defining unit economics and building the investment case
- AI Governance
Established AI governance frameworks enabling scaling from zero to 10 production AI features in a regulated data environment
- Platform Modernisation
Led complete rebuild of flagship web application, driving 20% MAU increase and 730% mobile channel growth
- Commercial Impact
Architected tiered pricing delivering material ARR growth; reduced churn by more than 30%
- Enterprise Delivery
Partnered with CBA, NAB, ANZ to co-design product enhancements across thousands of active enterprise seats
- Crisis Response
Launched GoVal and ValAssist during the pandemic, protecting millions in at-risk revenue
- M&A — Rita
Led product integration of AI-powered lead gen startup with AI 2-way SMS prospecting. Assumed full product ownership following a leadership transition, grew userbase and revenue significantly, and built the GenAI product strategy
- M&A — Plezzel
Led product integration of digital advertising platform. Replatformed the product and achieved substantial market share growth
- Lead Generation & GTM
Built give-to-get lead generation funnel applications from zero, creating a new product category connecting consumer property tools to agent lead workflows. Established GTM, SEO and CRO as portfolio-wide disciplines
Product Lead
Cotality (formerly CoreLogic)
Led product across a multi-platform portfolio: RP Data flagship rebuild, OnTheHouse consumer portal and Cityscope commercial property research. Drove significant CSAT improvement and material revenue uplift. Mentored Senior PMs, elevating two into leadership roles.
Senior Product Manager
Cotality (formerly CoreLogic)
Managed the RP Data property research platform, leading the initial phases of platform modernisation and building enterprise relationships with major banks and brokers.
Regional Product Specialist
Fiserv
Global financial services technology provider (NASDAQ: FI)
Product specialist managing regional product delivery and stakeholder engagement across banking and payments.
Case Studies
OpenChair: Building a Production AI SaaS Platform as a Solo Operator
Solo operator builds production multi-tenant SaaS with 50+ AI features and native mobile apps for beauty and wellness, using AI across the full stack.
OpenTradie: AI-First Operating System for Trade Businesses
Production AI platform for trades and contractors: AI voice receptionist, smart scheduling, crew dispatch, quoting and AI growth coaching in one system.
Scaling AI from Zero to Ten Features in a Regulated Enterprise
How I established AI governance at Cotality and shipped the company's first commercial GenAI integration, scaling from zero to 10 production AI features.
Rebuilding a Flagship Product: Platform Modernisation at Cotality
Led the complete rebuild of RP Data, Australia's dominant property analytics platform: 20% MAU growth, 730% mobile expansion and 30%+ churn reduction.
Building a Growth Engine: M&A, Lead Gen and Consumer Growth at Cotality
Integrated two acquisitions, built lead generation from zero and grew OnTheHouse into a top Australian property portal while scaling GTM, SEO and CRO.
When the Market Froze: Shipping Two Products in a Pandemic to Protect Millions in Revenue
Shipping GoVal and ValAssist in weeks kept property valuations flowing for CBA, NAB and ANZ when COVID made physical inspections impossible nationwide.
Building a 21-Person Product Organisation from Zero Designers and Four Silos
Built a 21-person product org from four siloed business units, established UX capability from scratch and shifted engineering to outcome-based delivery.
Pricing AI Features That Don't Destroy Your Margin: From Enterprise Tiers to Metered Billing
Pricing strategy from enterprise tiers (driving material ARR growth) to AI-native SaaS with metered billing and 90% inference cost reduction via routing.
Six LLMs, One Router, 90% Cost Reduction: Multi-Model Orchestration That Ships
Routing 50+ AI features across six LLMs in production with 90% cost reduction through model routing, prompt caching and shared orchestration patterns.
The Products I Killed (and Why the Ones I Protected Were More Important)
How rationalising an 8-product enterprise portfolio freed meaningful engineering capacity and focused investment on the products that drove real growth.
Skills & Competencies
AI & LLM Engineering
- Multi-model orchestration (OpenRouter)
- Voice agents (Retell AI, Twilio)
- Eval frameworks (Langfuse)
- Prompt engineering & caching
- AI metered billing
- Vercel AI SDK
- Agentic workflows
Full-Stack Development
- Next.js 16, React 19
- React Native (Expo)
- TypeScript
- tRPC
- Drizzle ORM
- Tailwind CSS
- Turborepo monorepo
Cloud & Infrastructure
- Supabase (PostgreSQL, Auth, Realtime, RLS)
- Stripe (Billing, Connect, Terminal)
- Vercel, Firebase
- Terraform
- GitHub Actions CI/CD
- OpenTelemetry, Sentry, PostHog
Product & Leadership
- AI governance frameworks
- Product strategy & roadmap
- P&L management
- Enterprise stakeholder engagement
- Team building & mentoring
- Pricing & packaging
- GTM strategy, SEO & CRO
- Customer discovery & validation
Education
Bachelor of Information Technology (E-commerce)
Queensland University of Technology (QUT)
Professional Development
- SVPG Transformed Leadership Workshop (2024)
- Pragmatic Institute Foundations (2022)
- SVPG Inspired Workshop (2020)